Digital Lending Apps & RBI Regulations
May 1, 2024 | Fintech Protection Team
The rise of digital lending apps has brought convenience, but also a wave of predatory practices. Illegal loan apps often use unethical recovery methods, including accessing your contacts and social media shaming.
RBI Digital Lending Guidelines
The RBI has introduced strict norms for all Digital Lending Apps (DLAs). Key rules include: only regulated entities (Banks/NBFCs) can lend, all disbursements must go directly to bank accounts, and apps cannot access your contacts or gallery.
Signs of an Illegal App
- Demands access to your contacts or social media during installation.
- Very short loan periods (like 7 or 15 days).
- Insanely high interest rates or "service fees".
- Anonymous recovery agents who threaten you via WhatsApp.
How to Fight Back
If you're trapped by an illegal app, don't pay more than what is legally due. File a complaint on the RBI Sachet portal and report the harassment to your local Cyber Cell. Digital threats are a serious crime, and you have legal protection.
Trapped by a loan app?
Our cyber-legal team can help you navigate the situation and stop digital harassment effectively.
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